Remove Customer Service Remove Purchasing Remove Report Remove Travel
article thumbnail

Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

article thumbnail

TSA suffers the slings and arrows of the worst customer service

Service Untitled

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. A recent survey conducted by Consumer Travel Alliance revealed more than 50% of the participants rated the TSA as offering the worst customer service. photo credit: char1ie.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Consumer Reports’ naughty and nice list for holiday shoppers

Service Untitled

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Publix offers some antibiotics for free.

article thumbnail

Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

So there’s a traditional model and traditionally businesses, larger businesses have leased a property or they’ve purchased it, so they have got much more longer commitment to that asset. Even that is ending up that sort of mark and the McKinsey report, actually, it was interesting. You want things to work.

AT&T 245
article thumbnail

45 Professional Development Books to Level Up Your Career and Your Life

Success

At first she didn’t believe it, but eventually Fletcher tried it, became hooked and ultimately quit acting to travel to India to learn more about meditation. Florence Williams, who has been a contributing editor to Outside magazine, scoured the latest science while traveling the world for examples. Fletcher makes one thing clear.

UPS 218
article thumbnail

Consumers willing to pay more for good service

Service Untitled

A recent survey conducted by American Express shows Americans demanding better customer service as compared to last year. Statistics showed 70 percent of consumers willing to spend 13 percent more for “WOW&# service as compared to 2010 when only 55 percent of consumers were only willing to spend 9 percent more.

article thumbnail

Service Untitled» Blog Archive » Book Review: Four Seasons – The.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. on Pennsylvania Avenue opened, the phenomenal service transformed the hotel owner-operator to a hugely successful management company synonymous with quality and the worldwide reputation of luxury travel.