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Business Travel Safety in a Volatile World

Practically Perfect PA

Whether travelling domestically or internationally, corporations have a Duty of Care to employees visiting other cities and locations for business. That’s why Roomex have developed an interactive map that can pinpoint business travellers in over 550,000 hotels worldwide, providing instant visibility on your colleagues’ whereabouts.

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Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas. What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors.

Travel 205
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U.S. airlines improving customer service?

Service Untitled

The trade industry organization Airlines for America has reported customer service for airlines improving in three different areas. Airlines chalk it up to improved baggage handling, however let’s face the reality of travelers checking less luggage because of the outrageous baggage fees. photo credit: redlegsfan21.

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Administrative Professionals Conference or Training Event Travel Tips

Office Dynamics

The Savvy Admin’s Guide to Travel! I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas. It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips.

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Travel Tips for Your Administrative Professionals Conference or Training Event

Office Dynamics

The Savvy Admin’s Guide to Travel! I have observed hundreds of assistants travel and heard numerous stories about their travel experiences both while in transit to Las Vegas and during their stay in Las Vegas. It is for this very reason that I had Nancy Fraze, an Office Dynamics journalist, write, a list of Travel Tips.

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Better banking customer service please

Service Untitled

Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results.

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Customer service ratings for airlines during Hurricane Irene

Service Untitled

If you had to cancel your flight because of Hurricane Irene, you may have been waiting on a “a virtual holding pattern&# for a customer service representative. American Airlines kept their customers waiting the longest; scoring in at one-and-one-half-hours before a customer service representative answered the call.