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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Procedures are documented, step-by-step instructions for performing tasks or processes. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. What Are Procedures and Why Are They Important?

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Your Roadmap to Effective Office Systems

All Things Admin

Customer service. Look for logical breaks in the process. Then I need to go back through my brain dump and number things so I get them in the right order as I proceed through the system development process. PowerPoint template for presenting meeting materials ? Project management. Finance and accounting.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

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Virtual Assistant Business - What the heck is this?

Professional Assistant Blog

I would do e-mails, phone calls, updating clients' calendars, word processing, etc. All of my services are listed on my new site. You might be asking what this is. In a nutshell, it's doing any sort of administrative work from the comfort of my own home. Click here to continue reading.

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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. 2) Another suggestion is to be happy about working with all levels of staff from the security guard to the executives and treat them all well.

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Experience vs. a university degree part two

Practically Perfect PA

Yes – started with the basics after raising family i.e. college courses – typing, word processing then on the job training. Yes, NVQ’s in Customer Services and Business Administration. Also attended general Excel/Word/Powerpoint courses. Yes – NVQ in Customer Service.

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