Service Untitled

NOVEMBER 24, 2010

The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Their reports are not reflective of a company as a whole and were not based on specific policies. photo credit: dave416.

Holidays 40

Holidays Verizon Customer Service Policies 40

Service Untitled

FEBRUARY 19, 2010

Service Untitled The blog about customer service and the customer service experience. The cameras were only set up in one spot and focused on the monument through the arch. Delivering superior customer service is also a perception. Was that real? Is it realistic?

Verizon 40

Verizon Customer Service Phones Etiquette 40

The Marq

DECEMBER 17, 2009

If you’re listening AT&T and Verizon, you may want to take note that you lost my business. So, I read up on other Smartphones available through T-Mobile. Keep in mind, the whole process took me about a week, with three visits to the T-Mobile store and a couple of calls to T-Mobile customer service to decide on a new plan.

Keyboards 40

Keyboards Verizon 2009 Expenses 40