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How Emotional Intelligence Can Improve Your Work Life

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EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. If you are unsure how to develop empathy, try reading literature or watching TV shows with complex characters and discussing these personalities with a friend or mentor. Communicate directly.

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The Enneagram at Work: Which Number Are You?

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This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Sixes are the most loyal employees of all the Enneagram types, sometimes putting up with a difficult boss or lackluster salary for longer than they should. Motivated by: Security and support Fears: Chaos, blame and fear itself.