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How Emotional Intelligence Can Improve Your Work Life

Success

EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. If you are unsure how to develop empathy, try reading literature or watching TV shows with complex characters and discussing these personalities with a friend or mentor. Communicate directly.

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Emerging Technologies for Administrative Professionals

All Things Admin

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. A computer can’t persuade someone to buy a product or service. It only knows what it’s taught and only performs the job it’s asked to do.

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5 Habits to Help You Handle Rejection Gracefully

Success

The best thing you can do when you’re afraid is to take a chance, be bold and tell a friend or mentor exactly what your biggest fears are. During a negotiation: Their arms are folded, their iPhone is more intriguing than your stories, and they suddenly need to leave for an urgent meeting. It sounds like an endless sea of no’s.

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The Enneagram at Work: Which Number Are You?

Success

This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Since conflict isn’t scary to them, they easily sniff out others’ weaknesses and can be powerful negotiators. To earn their respect, you’ll need to stand your ground and be willing to go toe-to-toe.