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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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9 Proven Strategies to Grow Coworking Membership Sales

Allwork

Enhance Lead Generation and Streamline Management The success of any coworking space heavily relies on a consistent influx of new leads. Without a robust lead generation and management strategy in place, expanding your membership base can feel like an insurmountable task.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Staff members leave, and cross-training is critical. Meanwhile, a service she uses herself offers great training for disobedient pets. Standard Operating Procedures and automated processes such as Customer Relationship Management (CRM) software serve critical roles for scalability of enterprise generally.

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Back to the basics for customer service

Service Untitled

Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I appreciated the bank manager opening the door for me the other day. (I

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

WinWeb – Your Office Online Simply the best way to manage your small business! Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. External Links External Links SynergyOne.co.uk

Budget 100
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How ramping up customer service is paying off for Home Depot

Service Untitled

Whereas the smaller Ace Hardware organization who has always been customer-centric towards the homeowner and known for their exceptional customer service, the larger companies have now joined in to improve their own customer service scores. Inexperienced employees are trained and empowered to make customers happy.

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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.