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Service Untitled» Blog Archive » Perception is key to customer.

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Service Untitled The blog about customer service and the customer service experience. Delivering superior customer service is also a perception. A customer’s perception of an issue is often different than the actual circumstance. At a local.

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Consumer Reports’ naughty and nice list for holiday shoppers

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There is one caveat however; more than three returns within 45 days require a manager’s approval. Verizon Wireless for doubling to $350 the early termination fee if a customer cancels their smartphone subscription after the 30-day grace period. Their website does not offer a customer service phone number.