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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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Transaction or Lifelong Relationship?

Make or Break Moments

Will the proposals that are outstanding come in before the 31st? Do your potential customers become dollar signs or lines on your P&L as you think through your finances? Have you ever been in sales? Or operations? It is the 16th and you are fast approaching the end of the month. Will you make your quota?

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45 Professional Development Books to Level Up Your Career and Your Life

Success

To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives. A few basic storytelling techniques, she says, will aid in a range of situations, from interviews to fundraising and from changing minds to establishing strong relationships.

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6 Ways to Show Your Worth

On The Job

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Wednesday, March 17, 2010 6 Ways to Show Your Worth When you invest money, you want that investment to grow, right? Look for costs to cut. Look for costs to cut. Catch mistakes.

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Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it. Elon musk’s statements.

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Small Business World News Round-up – 209/11/24

The Small Business Blog

The proposed agency is called the Consumer Financial Protection Agency, which is intended to protect consumers from making risky financial decisions. This interview with one private lender tells what private lenders look for before investing and one way to find one. One small business financing alternative is the private lender.

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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. The book emphasizes that satisfying customers is not complicated.