Customer Service Holidays Phones Social Media 
Service Untitled
AUGUST 8, 2011
It can happen anytime of day, night or special holiday; the new reality is for businesses to reaffirm good client communication and show the public that we really do care. So how should a business deal with customer service issues when the world is reading and opinions are being shared quickly by typing 140 characters?
Service Untitled
NOVEMBER 19, 2010
The holiday campaigns have begun; sales all over television, billboards, and online social media. I want the contact information of a shopping site to be in plain view, and I look for their phone numbers and email contacts. So as a seasoned shopper, I look to the companies I trust. photo credit: SoWa Sundays.
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Make or Break Moments
FEBRUARY 16, 2010
As the phone is ringing, I tell my daughter – it is after 6pm on a holiday – they aren’t open. “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow? YOU ARE OPEN???
Customers Rock!
APRIL 26, 2010
As customer listening has become a common topic recently, I felt it would be helpful to post it again, especially as it discusses NON social media listening. Are we putting up walls between the enterprise and its customers? Or are we putting up walls dedicated to its customers?
The Small Business Blog
DECEMBER 7, 2009
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? OnlineOffice: Overview Get the Flash Player to see this player.
The Small Business Blog
FEBRUARY 14, 2010
Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You could find possible investors anywhere, even while on holiday.
Service Untitled
DECEMBER 24, 2010
A Christmas Customer Satisfaction Index survey showed Amazon as the top online retailer to best satisfy consumers during the busy holiday shopping season. People using mobile and smart phones rarely made purchases that way, and mainly used the devices to research prices, compare product specifications, or do product research.
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