Office Dynamics

OCTOBER 15, 2014

Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. And I finally heard the message when Joan shared her post with us about taking time to take care of her health and well-being. It’s a message, folks! Are you hearing it? Friend: No!

Administrative Professionals 100

Administrative Professionals IAAP 2009 Social Media 100

The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially. Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Practically Perfect PA

SEPTEMBER 19, 2014

The CPS certification from IAAP was a very positive step which encouraged me to finish my BA degree. That’s when I turned to IAAP and am currently working towards my CAP-OM certification. Yes, NVQ’s in Customer Services and Business Administration. Yes – NVQ in Customer Service.

IAAP 100

IAAP Training AT&T Skills 100