Remove Customer Service Remove Health Remove IAAP Remove International
article thumbnail

Hearing the Message

Office Dynamics

And I finally heard the message when Joan shared her post with us about taking time to take care of her health and well-being. Me: [Long Pause as I process what she has just said, and I have HEARD ] Oh. I miss me, too. I’m not sure where I went. The message wasn’t just about self-care. To me the message was, Pay Attention!

article thumbnail

Self Defense for Admins

The Office Professionals Place

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Enhance your resume and get the Microsoft Office Specialist (MOS) certification or Microsoft Certified Application Specialist (MCAS). Get involved.

IAAP 100
article thumbnail

Experience vs. a university degree part two

Practically Perfect PA

The CPS certification from IAAP was a very positive step which encouraged me to finish my BA degree. That’s when I turned to IAAP and am currently working towards my CAP-OM certification. Yes I have taken numerous courses to assist with my role both internal office courses and external professional courses.

IAAP 100