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Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." But, what makes good customer service?

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Is Your Networking Fishy Enough?

The Small Business Blog

Build your own network! Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Is Your Networking Fishy Enough? E-Mail me or follow me.

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Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

  You might need a CRM system too.   CRM stands for Customer/Client Relationship Management.    In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more. 

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Three Little Words for 2010

Make or Break Moments

Using the three word system forces you to narrow your resolutions or goals for the year down to one word a piece -something you can remember, like a mantra. If you can remember it, you will do it.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. If you don’t use a system similar to this, you risk forgetting to deal with key emails later.

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High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

Archive Network with Steph Is This You? If you are a manager who struggles in this area, or if you just want more options for talking about good versus bad performance, try looking at performance through the lens of how employee behaviors contribute to the achievement of team, office, and organization goals.

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