The Small Business Blog

JULY 26, 2017

Pick products that are reviewed by real customers and ask for your old beds and mattresses to be taken away upon delivery. Help and encourage your staff to be experts in the hotel’s services and customer services. Create a sense of urgency to encourage bookings, by setting a deadline to claim the offer.

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Customer Service Confidence Gifts Email 102

Small Business CEO

AUGUST 18, 2011

Websites like Trip Advisor and Review Centre have given unhappy customers a very public platform on which to vent their spleen about any perceived injustice and this can have business owners running for cover. All of this can be quite scary for business owners who can start living in fear of the dreaded online bad review.

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Customer Service Gifts Google Forms 40

Service Untitled

JANUARY 7, 2014

Pink (signed by the author himself) to all of our employees at A Small Orange as part of our holiday gift package. As a very service-centric company, we wanted to illustrate the fact that sales isn’t what it used to be and isn’t all about conning people into making a buying decision they otherwise would be against.

Customer Service 40

Customer Service Negotiating Medical Gifts 40

Success

DECEMBER 21, 2022

I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Review your expenses as a couple. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg.

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Mentoring Goals Clothes Expenses 345

Success

SEPTEMBER 6, 2021

Some companies have built empires seeking out 3-star reviews on Amazon and inventing better versions of those products. Solve a customer’s pain point, and they will throw their money at you. If you have 20 years of experience in marketing, consider selling your consulting services. Or a service? Don’t try to guess.

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Social Media Email Google Interviewing 244

Service Untitled

OCTOBER 15, 2010

Service Untitled The blog about customer service and the customer service experience. They need to motivate good customers to stay with them; instead of running off to the next pharmacy next month in order to benefit from that attractive offer of a $100 gift certificate. What about me? What about me?

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Credit Card Customer Service Purchasing Gifts 40

Service Untitled

APRIL 28, 2009

Service Untitled The blog about customer service and the customer service experience. Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). Write them thank you letters.

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Credit Card Customer Service Gifts Etiquette 40

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.

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Credit Card Customer Service Postal Service FedEx 40

Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. If it costs five times as much to find a new customer when you lose an old one, then reward programs are indeed worth every penny spent.

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Customer Service Expenses Purchasing Etiquette 40

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Unknown Speaker 30:59 Please review on Apple podcasts. Elena Navarro 30:47 Thank you so much. I appreciate it.

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AT&T Mentoring Gossip Confidence 81

Musings of a High-Level Executive Assistant

JUNE 5, 2019

Ten minutes before the call, I go into the document to do some quick reviews, figure out what questions I want to address first, and to prepare overall. We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customer service and client relations.

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Phones Interviewing Travel Email 40

Men With Pens

MARCH 9, 2010

We want to hear about what we’re in for and be able to find reviews. We want to learn more about the people we’re going to hire services from. Regardless of whether you have a website, people are eventually going to start talking about your business on user-generated content and review sites (like Yelp).

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2010 AT&T Email Google 40

Men With Pens

FEBRUARY 21, 2010

In fact, a friend of mine wrote out that last post by hand in blue and gold pen as a gift to me. The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. I have it hung on my wall. I look at it every day.

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Travel 2010 AT&T 2006 40

Men With Pens

JANUARY 10, 2010

This professor had a Doctorate from an ivy league university; had publications in peer-reviewed journals; was a member of prestigious associations; had authored numerous texts; happened to be a “social butterfly.&# The professor, who is also a gifted public speaker, is also well-received in the “lecture circuit.&#

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