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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.

Gifts 279
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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. My mom is the kind of person that treated the courier with as much respect (perhaps more!)

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44 Ways to Kick-Start Your New Year

Success

I want my financial future to be bright and to have no worries when I’m older and ready to retire. I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Brandy Jules , former SUCCESS staff writer.

Mentoring 345
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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. I feel like I’m doing something more than just Christmas gifts,” said Rydzy. Mary Carlomagno. Secret Santa. ROBYN PASSANTE.

2017 279