Success

AUGUST 17, 2021

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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SEPTEMBER 26, 2011

Personalizing customer service consists of targeting an audience and acting on specific objectives to increase business, build brand loyalty, and attract new clients or customers. Well chosen and thoughtful promotional items can also have an impact on personalizing customer service. photo credit: Ktoine.

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MAY 14, 2012

Zappos has worked hard to develop their culture resulting in a high percentage of return customers; a much more lucrative business model than having to find new clients. Remember most customers won’t tell a company what went wrong; they just leave and go on to your competition. photo by: HiMY SYeD / photopia.

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Step It Up VA Coaching

OCTOBER 25, 2012

You carefully select the best ways to market your business, and promote it to the right target markets so you can bring in those ideal clients. And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service.

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JANUARY 28, 2011

Perhaps you may consider the following suggestions: Send your customers reminders by text, phone, or mail about store promotions , sales, new products, and special events. Have gift cards available for customers.

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JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

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JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. All it took was my phone number and email address, and I would earn money back on all of my purchases. Customer loyalty programs are showing up everywhere. Why does Petco do it? So how do you go about having one?

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