Success
MARCH 13, 2022
Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.
LEADERASSISTANT.COM
MARCH 26, 2023
In this episode of The Leader Assistant Podcast, Mariah talks about seeing the assistant role as a viable career, discovering and using your gifts to support your executive, and nurturing a community of growth for an assistant team. LEADERSHIP QUOTE Don’t let anyone think less of you because you are young.
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Admin Awards
FEBRUARY 2, 2023
Long before having a “strategic partner” in your admin was a thing, Herb knew what he had in Colleen as early as the ’70s, and leveraged her gifts for management, strategy, leadership, and interpersonal savvy to significantly impact Southwest, help it grow, and build its legendary “people” culture.
Service Untitled
FEBRUARY 10, 2011
Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. The agent’s voice was friendly, warm, and professional.
Service Untitled
JANUARY 7, 2014
Pink (signed by the author himself) to all of our employees at A Small Orange as part of our holiday gift package. As a very service-centric company, we wanted to illustrate the fact that sales isn’t what it used to be and isn’t all about conning people into making a buying decision they otherwise would be against.
Success
DECEMBER 14, 2022
Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. I feel like I’m doing something more than just Christmas gifts,” said Rydzy. ROBYN PASSANTE. Robyn Passante. A Ripple of Hope.
Success
FEBRUARY 15, 2022
Leigh Burgess is a creative strategist who uses her gifts to help others. She is a leader who takes big swings and has created a multi-faceted organization dedicated to supporting clients and partners with strategic services, curated experiences and beautiful spaces. Leigh Burgess. CEO, founder, creative strategist.
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