Remove Customer Service Remove Gifts Remove Holidays Remove Purchasing
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14 Workplace-Friendly Holiday Exchange Gifts for Coworkers

Success

Earlier this year, we took to LinkedIn and asked hundreds of professionals the question on everyone’s mind when it comes time for the office Secret Santa: What holiday gifts do people prefer to receive in the workplace? Gift cards 1. Practical gifts 9. The poll results were loud and clear. Price: $112/ brightland.co

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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Free Services to Green Your Holidays!

Eco-Office Gals

The holidays are coming up quick and it’s time for Eco-Office Gals to get in the giving spirit. Christmas cards or holiday catalogs may be on the holiday horizon. PFL prints Holiday cards, business cards, note cards, catalogs, stationery, brochures and more. So, what does this have to do with my gift to you?

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Counting down holiday shopping days: Great customer service needed

Service Untitled

The National Retail Federation estimates the average jolly holiday shopper will conservatively spend $750 for family and friends this season. Of course that includes gifts, decorations, and greeting cards which we all like to share as the joys of the season take over our common sense.

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‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. The average holiday shopper will spend 15 hours this season shopping for presents.

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Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

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Customer service actions to guarantee repeat business

Service Untitled

Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. Even if you decide to send a holiday greeting, why not tie a small candy cane, a bell with a ribbon, or even a sealed piece of festive candy? Customers and clients always like to be recognized.