Remove Customer Service Remove Forms Remove International Remove Mentoring
article thumbnail

What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

include: Self-awareness Self-regulation Internal motivation Empathy Social skills Together, these attributes enhance your ability to create strategic partnerships, make better decisions, lead more effectively and build a safe and thriving work culture. After hours, he stuck around to help mentor students in robotics.

article thumbnail

Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Form – A structured document with fields for collecting specific information. Everything is right there in your procedures manual!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Go Digital With Your Administrative Procedures

All Things Admin

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. Digital procedures contain the same information as your print binder; they’re just in digital form and stored in the cloud so they’re accessible from anywhere.

article thumbnail

Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. They’re still mentors. We used to do that.

article thumbnail

Experience vs. a university degree part two

Practically Perfect PA

Yes I have taken numerous courses to assist with my role both internal office courses and external professional courses. Yes, NVQ’s in Customer Services and Business Administration. Yes – NVQ in Customer Service. But it helps enormously if one wants to succeed in the public service.

IAAP 100
article thumbnail

Introducing the SUCCESS 125

Success

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more.

Mentoring 312