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Customer satisfaction for retailers at all time high

Service Untitled

For the third year in a row, customer satisfaction in the retail trade for the United States is at an all time industry high, but of course there are always some caveats since many of the top retailers who scored relatively low for customer satisfaction are among the top retailers.

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What customers need to do in order to get companies to listen to their complaints

Service Untitled

Traditionally large companies do not pay their first line of customer service representatives high salaries. Be prepared with receipts, names of service representatives called, a narrative of what was discussed, and a reliable time line showing when emails were exchanged, phone calls were made and any other points of contact.

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

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44 Ways to Kick-Start Your New Year

Success

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Call one of your children on the phone. Gina Muré from Facebook. Rory Vaden from Facebook. Think about it. We got wide-ranging answers, anecdotes and tips. Take a nap.

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What Is An Applicant Tracking System? 20 Powerful Benefits & Features

Recruit CRM

Moreover, you can add details like a job description, salary, location, and the list is never-ending. You should be ready to spend anywhere from 1%-3% of your recruiters' salary on their Recruitment CRM. Look into an ATS that comes built-in with live chat support, or via email or phone.

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