Remove Customer Service Remove Expenses Remove Phones Remove Reference
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Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

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Raising the bar for lawyers and customer service

Service Untitled

Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. Possibly Related Posts: Customer service is for lawyers, too. Their expertise in legal.

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How Working From Home Can Work For You

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk While your competitors have to pay out for expensive office space that they don’t need as clients dry up, your business can continue to thrive. Massy Said on April 16th, 2010 at 8:26 pm Gas is the absolute worst… so expensive.

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Can we increase customer loyalty?

Service Untitled

Customers will accept the occasional mistake, but too many mistakes are the kiss of death. Customers will ultimately find a better product or service, won’t refer you to their friends, nor will they stay with you if you let them down too often. photo credit: Spirit-Fire.

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Motorola CLIQ Review - Part 1

The Marq

My point of reference is the Blackberry Pearl Flip, model 8220. Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. You may be wondering what expenses. Well, I’d have to pay a cancellation fee on my contract and higher fees for similar services elsewhere.

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Collaborating With The Enemy: Competitive Advantage? | THE SMALL.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk It’s expensive to develop your own resources so it makes sense to share. It’s good for you and good for your customers who don’t have to pay excessive costs. OnlineOffice: Overview Get the Flash Player to see this player.

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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk The term ‘business overhead’ refers to the general cost of running a business; this can include carrying an inventory, supplies, staff and premises. I see many businesses making this mistake), shop around for phone services or use voip instead and so on.

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