Remove Customer Service Remove Expenses Remove Finance Remove Organization
article thumbnail

Should You Encourage Your Team to Pursue Side Hustles?

Success

Although it might seem logical to avoid permitting—let alone encouraging—side hustles for your team, there are actually several benefits your organization might reap if you lean into this recent trend. This, in turn, gives them extra skills that could benefit your organization. Improved Employee Skills. Increased Employee Happiness.

Salary 264
article thumbnail

Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: An organization’s email usage policy that outlines rules for sending and receiving emails, including data protection and confidentiality guidelines.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your Roadmap to Effective Office Systems

All Things Admin

Procedures show you, step-by-step, how to perform a specific task – for example, completing an expense report or submitting a check request. Finance and accounting. Customer service. Systems help you stay organized, both in and out of the office. Meeting and event planning. Project management. Human resources.

Agenda 90
article thumbnail

Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Maybe you look at maximizing revenue per full-time employee, increasing first call resolution in your contact center or IT expense as a percent of revenue. Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. So you benchmark your company against others in your industry.

article thumbnail

How Working From Home Can Work For You

The Small Business Blog

While your competitors have to pay out for expensive office space that they don’t need as clients dry up, your business can continue to thrive. An ideal example of people in this category are parents, childcare is hugely expensive and allowing people the flexibility to work from home means you can gain the staff others are missing out on!

2007 100
article thumbnail

Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

"  The activity of organizing and writing down key activities and when they need to get done is critical to your ability to grow your business and thrill your customers.   Put the process into place and then work it until it becomes a habit--a part of your organizationService or Product Line.

article thumbnail

How customer engagement transcends the sale

Service Untitled

The relationship an organization has with a customer ideally transcends the sales transaction. After all, we know when we have satisfied a customer with our product or service because they have what they want. Now does that necessarily mean they will use your services or buy your product again?