Customer Service Etiquette Organization Training 
LEADERASSISTANT.COM
JULY 2, 2023
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. Prior to that, she worked many freelance positions for non-profit organizations and theaters. LEADERSHIP QUOTE To say you have no choice is a failure of imagination.
Service Untitled
JUNE 29, 2011
Front-line customer service representatives impact our everyday lives. Whether we are returning sour milk to the local supermarket or our new car with only 6,000 miles has been in the repair shop more than it has been on the road, representatives who deal with the public are significantly important to each organization.
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Office Dynamics
APRIL 2, 2015
Organization skills. Customer-service focused. Good communication skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills.
Service Untitled
SEPTEMBER 9, 2010
Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.
Service Untitled
FEBRUARY 21, 2014
If you have ever tuned into the CBS show “Undercover Boss” where owners and corporate executives work undercover to examine their own companies, it is indeed an interesting concept that has aroused some significant awareness and changes in organizations. Ask a friend to order something; get an objective opinion.
Service Untitled
JANUARY 13, 2014
In the old days, customers didn’t have the advantage of the Internet to research issues. Possibly the organization has had issues with the precise complaint currently in dispute. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem.
Service Untitled
SEPTEMBER 21, 2010
Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign?
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