Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You should not just create Twitter and Facebook accounts and not be prepared for the flood of people who will express their opinions both good and bad; you will need to have a plan. Networking. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

JULY 15, 2011

Now the average customer can get immediate gratification; no phone calls to the organization to find out the CEO’s name and no waiting weeks for a response as the letter snakes itself around various departments looking for a solution. Social media, namely Facebook and Twitter get unhappy customers attention.

Social Media 40

Social Media Customer Service Twitter Google 40

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

MAY 19, 2011

Unfortunately, when it comes to telecommunications, most of us are still somewhat limited as to our choices, but still that is absolutely no excuse for poor customer service. The customer service agent was polite and helped me to plan what I would need and arranged the install date for a few weeks from now when I moved.

Customer Service 40

Customer Service AT&T Phones Training 40

Laughing all the Way to Work

JULY 12, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. If you find some are outdated please let me know so I can remove them from this list.

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Success

MARCH 4, 2024

Superconnector: Stop Networking and Start Building Relationships That Matter By Scott Gerber and Ryan Paugh You might not want to hear that the approach to networking you’ve been accustomed to is in need of an overhaul, but Gerber and Paugh show you why it doesn’t work and how to look for a different type of connection: the superconnector.

UPS 277

UPS Social Media Etiquette Health 277