Customer Service Etiquette International Phones 
Professional Assistant Blog
JULY 17, 2009
Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
Only I used the US guest code and host code while inadvertently providing the international dial-in numbers which aren’t compatible! I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. She couldn't tell they were cheapos.
Service Untitled
JUNE 4, 2009
Service Untitled The blog about customer service and the customer service experience. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.
Laughing all the Way to Work
JULY 12, 2010
Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Her family and friends were also very excited for her. 411 Look Up 411.ca
Service Untitled
SEPTEMBER 3, 2010
Service Untitled The blog about customer service and the customer service experience. Answer: Four years ago we stepped back and realized the behaviors we were incenting were not based on the voice of the customer. It’s all about what the customer thinks after every interaction.
Service Untitled
AUGUST 26, 2010
Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.
Expert insights. Personalized for you.
100 
Let's personalize your content