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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. Consider slogans and emotive keywords to use on everything from websites and blogs to press releases.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Dealing with the frustrations of poor customer service

Service Untitled

It’s no exaggeration that most of us have become truly frustrated by poor customer service at least once in our lives. Instead many of us have turned to retaliate against bad service via the use of blogs, Facebook, and Twitter. If the customer service person is not helpful, ask for the manager.

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Americans changing banks because of fees and poor customer service

Service Untitled

Market Watch issued a press release earlier today about studies done by Intellishop and Rate Watch citing credit unions and small community banks missing their market share of banking business due to sales efforts. percent of customers compared to 8.8 percent of customers lost in 2010.

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Service Untitled» Blog Archive » Customer Service in Different.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.

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Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers. Yours truly has a chapter in this book as well as in the Age of Conversation 2. Within seven days they had commitments from 103.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

Budget 100