Men With Pens

APRIL 6, 2010

Actually, we’re happy to put ourselves forward as the expert for anyone who wants to learn how to start your kick-ass web writer business. Who wants to learn about OIL RIGS? Learning how to learn was my goal. But clients for my content marketing services? You know, seeing as we wrote the book on it and all.

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Men With Pens

JUNE 27, 2010

Your positive outlook, your attitude, and your customer service takes a hit. Maquis June 28, 2010 at 1:16 am I’ll admit that I’ve definitely learned the hard way that sleep deprivation can be physically painful. Sleep is *extremely* important – I learned that the hard way indeed! Lesson learned.

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2010 AT&T Health Stress 40

Men With Pens

FEBRUARY 21, 2010

We should revisit our knowledge, then and now, and see how much we’ve learned. So, did your youngest daughter learn to type with 10 fingers? The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. My readers?

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Travel 2010 AT&T 2006 40

Men With Pens

JANUARY 10, 2010

Unlike the person who seems mentally permalinked to 1994, I’m constantly learning new things at a tremendous pace, mostly just because I love it. Too many want to turn this critical aspect of their business over to others, without learning even the slightest part of it. What are the learning lessons?

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2010 AT&T Social Media Twitter 40

Men With Pens

MARCH 9, 2010

We want to learn more about the people we’re going to hire services from. One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service.

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2010 AT&T Email Google 40

Men With Pens

MARCH 14, 2010

So they try to be do-it-yourselfers, learning from blogs, ebooks, and other sources of free information. Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. Leave a Comment!

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Men With Pens

MAY 19, 2010

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. Keep a steady schedule so that friends and families can learn which days you work, and when. They have to stay on top of everything. Same with friends.

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2010 AT&T Email Customer Service 40

Men With Pens

NOVEMBER 17, 2009

That’s why I’m learning not to look at the end product (at the goal) but focus on the steps to get there, picturing the actions I’ll take to reach the success and that way I’m already successful because I’m acting and living out my dreams. Yesterday I learned it’s not going to happen any time soon.

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Men With Pens

MAY 9, 2010

Sometimes we’d forget to ask a question and have to send a new email to confirm a detail – that wastes time. Do you simply direct them to the link on your site or do you email the questionnaire to them? I also suggest trying to see if they will let you ask the same questions to whoever handles their customer service.

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