Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
Worxbee
FEBRUARY 21, 2022
It’s worth considering ergonomics and how long you might spend sitting or standing in front of a computer screen. Standards for customer service (if you deal with clients directly) - For example, do you use video chat? With technology, it’s easy for people to fling out emails from their phones after hours.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
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