Workplace Insight

JANUARY 17, 2024

It was important to me that they had access to quality ergonomic products as I felt that people working from home had very few options on offer at the time. While the company may have started looking at solutions for home working, we quickly established a reputation for expertise in wellbeing and ergonomics.

Ergonomics 52

Ergonomics Customer Service 2024 Suppliers 52

Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Allwork

MARCH 3, 2023

It doesn’t matter how great the in-store experience is if you’re on hold with customer service for hours. Amazing what our subconscious picks up. Many companies send out mixed messages: we care, but not enough to reimburse for an ergonomic work desk or high-speed internet.

Ergonomics 289

Ergonomics Equipment 2020 Customer Service 289

Allwork

MARCH 22, 2023

Automation can also be used to reduce costs, increase efficiency, and improve customer service. According to Anderson, while larger organizations may be able to call in the biggest landlord and developers, smaller companies may be able to take advantage of technologies to provide flexibility to their employees.

Collaborate 264

Collaborate Environment Ergonomics Policies 264

Worxbee

FEBRUARY 21, 2022

It’s worth considering ergonomics and how long you might spend sitting or standing in front of a computer screen. Standards for customer service (if you deal with clients directly) - For example, do you use video chat? Set up your space to be as distraction-free as possible, and include all you need to get your work done.

Ergonomics 124

Ergonomics Environment Health Phones 124

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100