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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. Customer data usually begins with a record of all of the organisations or individuals the business deals with, arranged by category, or role. Customer Support.

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. Be ruthless with your filing. If you have additional tips, please share them in the comments section.

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Top 5 Tips for Writing a Staff Handbook

The Small Business Blog

Make sure you include a disclaimer stating that the handbook is not a legal document. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Review the handbook at regular intervals to examine whether it needs updating.

2007 100
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Good Business: A Reputation of Integrity

The Small Business Blog

Re-evaluate all print materials including small business advertising, brochures and other business documents making sure they are clear, precise and professional; most important make sure they do not misrepresent or misinterpret. Do what you can to reclaim any lost business by honoring all commitments and obligations. Sponsors Advertise Here?

2007 100
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Top 5 Tips for Avoiding Employment Lawsuits

The Small Business Blog

Lloyd Burrell Rebecca Said on August 5th, 2010 at 12:22 am These are all great tips especially #4 – it’s important to document everything! We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment.

2007 100
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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Shop around : Make sure you are getting the best deals from all you suppliers- right down to your electricity, broadband and gas bills. If your business has an inventory make sure you source the best suppliers at the right price, and don’t be afraid to haggle ! Sponsors Advertise Here? Digg Furl Netscape Yahoo!

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