Customer Service Definition Policies Social Media 
On The Job
JULY 22, 2010
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.
Eat Your Career
AUGUST 28, 2023
You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. Just kidding…It’s not quite there yet, but you can definitely see the potential. Huge time savings are definitely possible with Artificial Intelligence, but most of us won’t experience that immediately.
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Service Untitled
MAY 21, 2012
There is no relaxing elevator music where I can work until an agent answers; instead I’m forced to listen to a litany of advertisements offering me more services that might very well call me back to this same maze of customer service mediocrity. So what makes Zappos.com a leader in customer service?
Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. B&H places a premium on customer loyalty, which is why they have a liberal return policy.
Make or Break Moments
DECEMBER 18, 2009
I am not a happy customer right now. I am not happy that I paid EXTRA for this computer support and I definitely don’t feel like I experienced good customer service. How often do we follow the rules and policies to a tee and make our customers suffer the consequences?
The Small Business Blog
AUGUST 1, 2010
Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Make certain that you have strong, unconfusing policies on employment. A good recordkeeping policy is essential. You want the whole tree."
The Small Business Blog
MAY 13, 2010
Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I do think that Brown was treated in a less than kind way by the media as well, though, which made a bad situation worse. You want the whole tree."
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