Success

MARCH 13, 2022

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

Email 279

Email Customer Service Gifts Purchasing 279

Service Untitled

DECEMBER 24, 2010

A Christmas Customer Satisfaction Index survey showed Amazon as the top online retailer to best satisfy consumers during the busy holiday shopping season. The survey was based on five main categories: Quality of service. When customers have a good experience, they return and stay loyal. Functionality.

Customer Service 40

Customer Service Purchasing Social Media Promotion 40

The Small Business Blog

DECEMBER 7, 2009

Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches.

2009 100

2009 UPS 2007 2008 100

Service Untitled

FEBRUARY 15, 2011

According to statistics, all economic sectors were down, but large companies still have the definitive edge simply because they can offer lower prices than their smaller competition. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

Salary 40

Salary 2008 Customer Service Expenses 40

Service Untitled

FEBRUARY 16, 2011

According to statistics, all economic sectors were down, but large companies still have the definitive edge simply because they can offer lower prices than their smaller competition. This cuts down on the overhead; no more expensive medical or life insurance coverage required, pensions, paid holidays or high salaries.

Salary 40

Salary 2008 Expenses Medical 40