Employee Monitoring: How to (and not to) track employee productivity
BMT Office Administration
OCTOBER 4, 2022
Yet, the COVID-19 pandemic of 2020 threw a wrench into this tried and true system for most companies. An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Before the pandemic, only 6% of employees were remote workers. Company passwords.
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