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Employee personnel files — what should and shouldn’t be included

BMT Office Administration

Agreements related to the use of a company car or business credit card. Records relating to promotion, demotion, transfer, or layoff. Exit interview. With help from legal, IT, and other departments, they create a written-out document retention policy. PIPs (Performance Improvement Plans). Termination documentation.

Filing 121
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Employee Files: What to include, what to leave out, and what’s confidential

BMT Office Administration

For instance, if your employment records contain all the disciplinary actions and policy violations committed by the offending employee, you’ll have a better chance of defending your decision to terminate an employee in court. While it’s clear that you need to keep a separate file for each employee, which documents should you include in it?

Filing 52
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Getting back to the basics of effective customer service

Service Untitled

Customer service has always been a top priority for American Express as compared to the endless prompts and procedures of other credit card companies. It’s interesting to note that more credit card companies have recently been reaching out to the public stating that real people are now readily available when a customer calls.

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Should Bloggers Charge for Posts? | Men With Pens

Men With Pens

If you have quality content and the marketing prowess to promote it, then by all means charge. Interview with World Traveler, Robert Fitzsimmons Reply Cathy ( @kookieskrumble ) December 9, 2009 at 6:33 am I would have to say it is a choice. Some bloggers feel they are entitled to payment regardless of the quality of their content.

2009 40