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Tori Dunlap, Founder of Her First 100K is on a Mission to Close the Gender Pay Gap

Success

I’m no stranger to setting lofty money goals : At 9 years old I became cognizant of the idea of college—a seemingly far-off milestone that my parents described as “important” and “expensive”—and decided I needed to proactively save money for my college education. Invest in the stock market.

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Service with a snarl: What to look for and how to avoid it

Service Untitled

The real payoff happens when we get to the front of the line or the representative answers the phone. Customer service agents are not FBI hostage negotiators and should not be expected to tolerate screaming profanities, unrealistic goals, and vulgar behaviors. How is the customer treated? Is there an apology for making us wait?

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Answering Reader Mail: Can an EA salary support a family?

Musings of a High-Level Executive Assistant

Always buy the most expensive health insurance you can afford. While you are at it, do as much automatic or online bill pay as you can - rent, phone bill, etc. Do a great job and learn to negotiate to a better salary or when you job hunt after you've gained a lot of experience. Still, worth repeating! Do a great job.

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