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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

For instance, if you don’t want employees checking their social media during the workday, you can choose to restrict sites like Facebook and Instagram (you can also block sites containing inappropriate content). Others have special tracking features for social media sites, where you can view specific employee actions.

Filing 52
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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

With nearly a one-click installation, different categories were organized giving people the opportunity to discuss pre-sale questions, member questions, customer support, while creating a personal touch. I see “online,&# and through the forum I see “social,&# as in social media. It sounds very efficient.&#

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Question: Tell me about how you engineer the different types of service for each different card level. How does your organization or American Express think about what a Centurion card member gets or a Platinum card member? Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.