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How to Protect Yourself from Online Scams

Success

Ensuring you have the most up-to-date software, browsers and operating systems can help keep your computer protected from malware, viruses and other malicious software. Check your credit report quarterly. When in doubt, visit the legitimate website using a different browser window or search for the main customer service line.

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Google enters into customer service industry with Trusted Stores Program

Service Untitled

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.

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E-Receipts vs. Paper Receipts

Eco-Office Gals

E-receipts are now so easy and secure to create that many businesses large and small offer e-receipts to customers who prefer a digital record to a receipt that gets lost or ruined. E-receipts are easy to generate through an effective credit card processing solution that issues the e-receipt to the customer’s email address at their request.

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Customers Have to Pay at Claire's

Make or Break Moments

“What about those check verification systems that Wal-mart, The Gap, Cutco and so many other national retailers have adopted. Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh.

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How Zappos Affects Your Customer Experience

Customers Rock!

Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? She wanted to share a customer service story with me and get my take on it. And, I noticed they have already charged my credit card. Around this same time, I needed some shoes and books.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Credit Card Authorization Form: you want to get paid, right?