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How credit card companies offer different levels of customer service

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Credit cards are an important way of life for most Americans. According to CreditCards.com , the average consumer has nearly $16,000 in credit card debt, and the average interest rates of credit cards range from 10.37% for those with excellent credit to 28% for instant approval credit cards.

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How to Protect Yourself from Online Scams

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Keep your devices up to date. Ensuring you have the most up-to-date software, browsers and operating systems can help keep your computer protected from malware, viruses and other malicious software. Check your credit report quarterly. Review your report frequently for any odd transactions or fraudulent postings.

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How to Save Money on Your Car Insurance

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You’ll likely need to supply personal information like your name, email, phone number, driver’s license and vehicle information and your current insurance policy details. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

Policies 195
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How not to act when customer service fails miserably

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This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Getting back to the basics of effective customer service

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Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.

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BI Forecast: Beacons Will Change Retail

Small Business Labs

The report goes on to say that Beacons are the most important retail technology since mobile mobile credit card readers.  Applications include include customer service notifications, special upgrade offers or other personalized marketing messages. where Apple devices are more common.

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Internet retailers should capitalize on customer service

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Customers are definitely interested in low competitive prices, but if you’re a small to medium company, there’s going to be a problem competing with the large companies, so the focus is going to have to fall on customer service if you’re going to survive. Generic email messages do not inspire customer loyalty.