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A day in the life: Matthew Want, PA, Marcham Publishing

Practically Perfect PA

Organising and maintaining multiple email inboxes. Meeting and greeting visitors, liaising with clients, suppliers and other staff in a professional manner. Taking phone calls, enquiries and general requests, handling all queries. Including using interacting with customers, and suppliers. Diary management and maintenance.

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What does it take to be a successful office manager?

Page Personnel

They coordinate schedules, handle employee issues, negotiate with suppliers and work hard to ensure everyone gets along within the company culture. For example, answering phones, taking messages, purchasing office equipment, working with relevant software and filing paperwork. Low-cost training courses are available online.

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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Post-COVID-19, many employee tracking software programs started popping up, allowing companies to track employee productivity , computer activity, emails, and even individual keystrokes.

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Technology to make events simpler

Practically Perfect PA

They can send automated emails and alerts. Theses apps allow attendees to see speakers’ presentations streamed on your phone or tablet. They don’t try and replicate your phone’s Twitter feed but rather whisk you into a multi media world. And they do all of this online. They can now do all manor of funky things.

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Must Have Gadgets for the Modern Entrepreneur

The Small Business Blog

At the core it offers the user an always on, easy way of keeping in touch with colleagues, clients, suppliers and anyone else they may need to deal with on a daily basis. Email is still the primary communication channel for the vast majority of businesses both internally and externally.

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How can assistants stay on top of the scene?

Practically Perfect PA

I spent a lot of time researching great venues, restaurants, hotels and suppliers and I really enjoyed it. I really like the Afar website and email updates for overall travel news and ideas for any trips colleagues or clients may want my advise on. Elite Meetings is a worldwide hotel and venue search site.

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Inside the Edinburgh PA Network

Practically Perfect PA

Meeting other assistants who work near by, who share the same suppliers, hotels, restaurants etc. Sherien : I am sure I am with the millions when I say I can’t live without my phone. I actually don’t have a laptop at home and conduct all my organising, social media and emailing through my iPhone. It is brilliant!