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Customer service expectations for the medical community

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Everyone needs medical attention from time to time, and the professional medical community needs to think convenience, price, quality, and partnership. Customer service and expectations have changed the genre of urgent care as well as routine medical services. At a local.

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How to Save Money on Your Car Insurance

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Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance. A deductible is the portion of the repair or medical bills you are responsible for paying if you are found at fault in an accident. Raise your deductible.

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Don’t hold back AT&T customer service agent

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Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. photo credit: jeamariemarien. photo credit: jeamariemarien.

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Don’t expect customer service from your health insurance company

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California PPOs received low ratings for various quality measures – especially customer service according to a new report released by the state’s Department of Insurance. For customer service, all of the companies received a “1″ except for Aetna which received a “2.&#

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Airports and excellent customer service – can it really be?

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The airport has a four-story amusement park for the children, and in Terminal 3, a city in itself, such passenger services as a dry cleaner, medical center, grocery store, pharmacy, jewelry and clothing stores all at one’s fingertips.

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How to act like an adult when you need customer support

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Bad enough the customer support person has to listen to you being an ass; is it really necessary to bother 35 other people seeking a moment or two of peace in an airport lounge? Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem.

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Service Untitled» Blog Archive » Hospitals need better customer.

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Service Untitled The blog about customer service and the customer service experience. While waiting with her, it was pretty hard not to notice the long lines, the uninformed staff, the costs, the lack of security, and even the lack of respect toward patients by certain hospital personnel.