Cost Customer Service Holidays Purchasing 
Service Untitled
DECEMBER 12, 2012
The National Retail Federation estimates the average jolly holiday shopper will conservatively spend $750 for family and friends this season. What we don’t like however, are problems with the merchandise or services we purchase. For many shoppers, the local mall is the venue of choice for holiday gifts.
Service Untitled
MAY 11, 2011
Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Customers and clients always like to be recognized.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
MAY 10, 2011
Occasionally send your customers a small trinket honoring your appreciation of your clients; it doesn’t have to be expensive. That piece of candy didn’t cost much, but I’ll never forget how I smiled and to this day have never forgotten that particular hotel. Customers and clients always like to be recognized.
Service Untitled
DECEMBER 28, 2010
Christmas is the time for good will toward shoppers, and with that in mind, Target, Wal-Mart, and Best Buy have dropped their re-stocking fees to boost customer service. Other stores, in an effort to boost customer loyalty offer generous return policies. Is it just the cost of doing business?
Service Untitled
DECEMBER 23, 2013
Perhaps you have never read the fine print in the Terms of Service when ordering merchandise, but this situation might encourage consumers to pay attention, since it is well known that litigation costs money. In December 2008, John Palmer ordered a desk toy and key chain from KlearGear.com; the entire purchase added to less than $20.
Service Untitled
DECEMBER 9, 2010
Customer experience doesn’t just begin and end with a visit to the store, an interaction with a sales representative, and the subsequent purchase of the product. Our overall customer experience is the quality aggregate of an entire organization. I am attracted to the product; I purchase the product, and use the product.
The Small Business Blog
OCTOBER 26, 2009
Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? At the same time over 60 % of all high street purchases are researched online. — ST.
Expert insights. Personalized for you.
40 
Let's personalize your content