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Copyright

Information

Meeting Planning

Phones

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Too much information.

Laughing all the Way to Work

NOVEMBER 7, 2009

© Copyright Patricia Robb 2010 7 November, 2009 Too much information. Do you have a question or do you want to pass information along to the person. For example, "Further to our conversation this morning, attached is a template letter that should meet your needs." Preparing your boss for meetings away from the off.

Time Zones IAAP International Meeting Minutes

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

AUGUST 15, 2009

© Copyright Patricia Robb 2010 16 August, 2009 Warning! The space crew had a robot that waved its mechanical arms and yelled, "Warning, Warning, alien approaching" or such other thing to protect and inform the crew. I find it frustrating when people either text while in a conversation or are constantly taking phone calls.

Time Zones IAAP Etiquette Phones

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Keeping focussed in a busy environment

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! But I did it by keeping a notepad by the phone and each time I started a task I would write it down. Too much information.

Environment Time Zones IAAP International

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We did it Canada!

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. We list country codes, city codes, international and national dialing codes, and other relevant country information. Too much information.

Time Zones IAAP 2010 International

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Will Google ever stop amazing me? Introducing Goog/411

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Will Google ever stop amazing me? Finally, I asked her how she knew the answers and what was she doing to get the information? Google has an information line ( 1 800 466 4411 ). You can use google to get similar information. Lets enjoy our day together.©

Google

Google Time Zones IAAP International

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Building Relationships one Assistant at a Time

Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Meetings Plus: Taking them offline On the job tips for new Admins.

Time Zones IAAP 2010 International

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Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize.

Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well. Too much information.

Time Zones IAAP 2010 International

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Meetings Plus: Taking them offline

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. If the meeting is internal, I send a meeting request, but for external meetings I tend to just confirm with them the meeting details by phone or e-mail.

Time Zones IAAP International Meeting Minutes

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When your voicemail goes awry.

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. They said it works with most phone services. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Preparing your boss for meetings away from the off.

Time Zones IAAP 2010 Meeting Minutes

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Introducing The Administrative Bloopers Blog

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. Meetings Plus: Taking them offline On the job tips for new Admins. Preparing your boss for meetings away from the off.

Time Zones IAAP Meeting Minutes International

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Now that is dedication.Executive Assistant donates kidney to her.

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. Preparing your boss for meetings away from the off.

Time Zones IAAP Gifts Meeting Minutes

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Taking stock

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" Using coloured folders works great when you are busy in a meeting, you can just grab the colour you want.

Time Zones IAAP Holidays International

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Admin Buddies

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. If it is a planned time off then you can meet with your buddy and give them any instructions or information they will need to handle in your absence and any contact names and numbers. 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes International

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When your boss arranges meetings behind your back.

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. Does your boss ever organize a meeting behind your back? I like this particular article it gives me an additional input in the information a round the world. Thanks a lot and keep going with posting such information. =

Time Zones IAAP 2010 International

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Where's the remote thingy for the PowerPoint?

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. 411 Look Up 411.ca

PowerPoint Time Zones IAAP 2010

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Go with your gut feeling!

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information.

Time Zones IAAP Meeting Minutes Administrative Professionals

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Dealing in real time.

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information.

Time Zones IAAP Meeting Minutes International

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I gave at the office

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

Time Zones IAAP AT&T 2010

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Happy Administrative Professionals' Day!

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I am speaking this morning at an administrative event so looking forward to meeting some new assistants. Meetings Plus: Taking them offline On the job tips for new Admins. Preparing your boss for meetings away from the off.

Administrative Professionals

Administrative Professionals Time Zones IAAP Meeting Minutes

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10 Things = Frustration

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. The cure: always answer the phone professionally - this way youre never caught off-guard. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information. 411 Look Up 411.ca

Time Zones IAAP 2009 International

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We don't know what we don't know

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? The web also has anonymity and sometimes people receive information better from people they dont know. Try starting your own information sharing at work. Preparing your boss for meetings away from the off.

Time Zones IAAP 2010 International

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. This government site gives you that information and more. 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes International

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Do you like what you do?

Laughing all the Way to Work

DECEMBER 5, 2009

© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Meetings Plus: Taking them offline On the job tips for new Admins. Preparing your boss for meetings away from the off.

Time Zones IAAP Interviewing Holidays

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Whose meeting is it anyway?

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? Too much information.

Agenda

Agenda Time Zones International IAAP

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Preparing your boss for meetings away from the office or at home

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. Meetings Plus: Taking them offline On the job tips for new Admins. 411 Look Up 411.ca

Time Zones IAAP International Calendars

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Different spellings: British, Canadian and American

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. Too much information. 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes Google

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A twelve step program to survive as an Admin

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Preparing your boss for meetings away from the off.

Time Zones IAAP Meeting Minutes International

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Meetings Plus: Taking them offline On the job tips for new Admins. Preparing your boss for meetings away from the off.

2010

2010 Interviewing Time Zones IAAP

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" A co-worker once commented that I was like a dog going after a bone when I wanted information -- she said it as a joke, but its true! Meetings Plus: Taking them offline On the job tips for new Admins. Too much information. I hate waiting!

Time Zones IAAP Holidays Meeting Minutes

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Playing nice in the sandbox

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

Time Zones IAAP 2010 International

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Training On-line

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Too much information.

Training Time Zones IAAP Meeting Minutes

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Atlanta, Georgia: The City that Smiles

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

Time Zones IAAP Meeting Minutes International

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When taking initiative isn't the best thing.

Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. Sometimes a new person will want to contribute to the team and show their new employer that they have initiative so they will dive into something that they dont have quite enough information about yet. Too much information.

Time Zones IAAP Meeting Minutes International

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We have a winner!

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information. 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes International

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Contest!

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Preparing your boss for meetings away from the off.

Time Zones IAAP Meeting Minutes International

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Oh where or where is my password?

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? Even if you phone the bank they need your secret passcode or they wont speak to you about your account. I hope you keep your address book locked up as that would be a very valuable source of information for someone up to no good.

Time Zones 2010 IAAP Filing

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Are you prepared?

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information. 411 Look Up 411.ca

Time Zones IAAP 2010 International

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A funny thing happened on the way to the office.

Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. How do you plan to be funny in December? FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information.

Time Zones IAAP Holidays Meeting Minutes

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Psst! I'm in a bad mood, pass it on.

Laughing all the Way to Work

JULY 5, 2009

© Copyright Patricia Robb 2010 5 July, 2009 Psst! I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon.

Time Zones IAAP International Meeting Minutes

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Colour Coding Works.

Laughing all the Way to Work

JUNE 23, 2009

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information. 411 Look Up 411.ca

Time Zones IAAP Staples Meeting Minutes

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Calendar "ah ha"

Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. Posted by Patricia Robb at 1:33 AM Labels: Administrative Assistant , calendar , Outlook , professional assistant , scheduling meetings Reactions: 4comments: BettyAnn said.

Calendars IAAP Time Zones 2010

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Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

JANUARY 31, 2010

© Copyright Patricia Robb 2010 31 January, 2010 Taking the time to acknowledge someone and say thanks. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins.

Time Zones IAAP 2010 International

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It's Lonely in the Corner Office.

Laughing all the Way to Work

NOVEMBER 1, 2008

© Copyright Patricia Robb 2010 1 November, 2008 Its Lonely in the Corner Office. I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Meetings Plus: Taking them offline On the job tips for new Admins.

Time Zones IAAP International Meeting Minutes

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What ever happened to the "us" in Service?

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Meetings Plus: Taking them offline On the job tips for new Admins. Too much information.

Time Zones IAAP 2010 International