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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Please enter your real name, not your company, product or services name.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

Throughout these years of hard work and discovery, I learned some things, some rules—life lessons that have helped me shape the way I approach situations. Should you be an accountant and crunch numbers all day because it will pay your bills, or should you look for a customer service job that will put your gift of gab front and center?

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Hundreds Give Value for FREE

Make or Break Moments

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Making your small business carbon neutral.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Make sure they know exactly how your products and services can help their business succeed. Excellent list in all.

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The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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