Confidence Customer Service Policies Skills 
Service Untitled
MAY 21, 2012
There is no relaxing elevator music where I can work until an agent answers; instead I’m forced to listen to a litany of advertisements offering me more services that might very well call me back to this same maze of customer service mediocrity. So what makes Zappos.com a leader in customer service?
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
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Recruit CRM
SEPTEMBER 29, 2021
Therefore, building an exceptional team of recruiters is just as crucial as finding exceptional candidates—which can only be accomplished with highly skilled and trained recruiters. In order to successfully train recruiters for agencies, here are ten pointers you'll need to consider to sharpen and elevate their skills.
Recruit CRM
SEPTEMBER 29, 2021
Therefore, building an exceptional team of recruiters is just as crucial as finding exceptional candidates—which can only be accomplished with highly skilled and trained recruiters. In order to successfully train recruiters for agencies, here are ten pointers you'll need to consider to sharpen and elevate their skills.
LEADERASSISTANT.COM
NOVEMBER 26, 2023
This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.
Service Untitled
APRIL 8, 2010
Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.
Men With Pens
JUNE 27, 2010
Your positive outlook, your attitude, and your customer service takes a hit. It’s a great feeling to be able to sit down at the keyboard, fully confident in your ability, clean of any doubt or future-worry and, is especially great when the recommended 8.25 hours of sleep is achieved. Powered by frugal
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