Office Dynamics

APRIL 2, 2015

Customer-service focused. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Service Untitled

AUGUST 12, 2010

Service Untitled The blog about customer service and the customer service experience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back. Customer retention strategies are an ongoing process. Are they friendly?

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

AUGUST 30, 2010

Service Untitled The blog about customer service and the customer service experience. Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? What do you recommend?

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Service Untitled

FEBRUARY 29, 2012

We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. It’s a little different. We used to do that.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Success

MARCH 4, 2024

In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. Weinman says, being a good loser “implies perspective and resilience and the quiet confidence that the world will not crumble around you because of a fleeting setback.”

UPS 290

UPS Social Media Etiquette Health 290