Remove Confidence Remove Credit Card Remove Customer Service Remove Purchasing
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The “WOW” of customer service

Service Untitled

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. And so it speaks volumes for Sears since that is where I will be purchasing my new television. photo credit: Atom Ess.

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5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. This can both resolve the issue in question and show potential customers that you’re level headed and you care about customer service. Bury the Negative Review With Positive Ones.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Canadian small business confidence slowly improving : Small business confidence in the Canadian economy is improving but it suggests that although the recovery is proceeding its pace is gradual. Businesses in Newfoundland & Labrador, New Brunswick, British Columbia and Alberta are the most optimistic for the coming year. .

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? But you can’t be confident in your choice until you get out there and test your idea. As an achiever, you probably have great confidence in your abilities. Physical or digital products?