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5 Productivity Products and Services to Boost Company Morale

Success

He calls the watch his ecosystem, since it connects to his phone, home, computer and more. Business owners might enjoy alerts related to order updates, assigning and accepting urgent tasks and talking on the fly without having to look for your phone, such as during hectic travel.

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Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

As the blog post points out, if we were doing business with a company who made sure that anytime we contacted the customer service department we felt satisfied and happy, we’d be extremely loyal to that company. I realize not everyone has had this same experience with Verizon, but this isn’t about anyone else.

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4 Popular Types of Broadband Internet Connections

Eco-Office Gals

A cable modem is used as go-between, which allows you to surf the web while also watching TV or utilizing cable phone. As cable companies are beginning to see a decline in business, however, it’s fair to say that cable Internet may soon be replaced by other, more modern delivery methods. Digital Subscriber Line (DSL).

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Customer services rate customer service

Service Untitled

If we’re lucky and our orders arrive just as we were promised, the sale is a success, and we most likely will give that company our repeat business. Our problems begin however, when something goes awry, and we search for ways to hold an online company accountable for our complaints. Then there was the fastest hold times.

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Motorola Droid and CLIQ

The Marq

TheMarq A Human Perspective on Business and Life Motorola Droid and CLIQ Technology Review I’m in the midst of changing my phone. I was considering one of the Android phones and the Motorola CLIQ has stood out given the tight integration with Google Apps and social networking sites such as Twitter and Facebook. DROID is HERE!

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not.

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Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

Let’s take the example of waiting in a Verizon store for the next available agent. Insensitivity and indifference is a prelude to customer anger and the loss of the customer because they don’t really care who takes care of them since each representative is synonymous with the company.

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