Service Untitled
FEBRUARY 27, 2013
Experts say get rid of the women’s clothes and jewelry and stock up on Lands End merchandise which appeals to men. Invest in some expert staff training, raise salaries to attract the best sales personnel, concentrate on the company’s culture, and rebuild an organization that once dazzled shoppers across the United States.
Service Untitled
OCTOBER 2, 2012
It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations.
Men With Pens
DECEMBER 13, 2009
Besides, as I was told when I was looking at the dismal entry-level salaries being offered when I graduated, and my Dad was wondering aloud why he had paid $$$ for a degree that wouldn’t get me much more than minimum wage (I wanted to go into book publishing, go figure), I shared the quote I got from the university’s job office.
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