Remove Clothes Remove Customer Service Remove Phones Remove Social Media
article thumbnail

What Is a Good NPS Score?

Success

You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. Whether it’s clothing, appliances or electronics, people naturally expect different levels of quality at different prices. 10% detractors subtracted from 40% promoters yields an NPS of 30.

Promotion 263
article thumbnail

Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. I’m not bragging when I tell you this.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? A clothes-sharing website for high-value items such as shoes.

2009 100
article thumbnail

Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Quality, customer service and a niche market, what could possibly go wrong.

2008 100
article thumbnail

Small Business Start-Up Idea – T-Shirt Design | THE SMALL BUSINESS.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Notes: Customer retention is the key to success in this industry.

2008 100
article thumbnail

Social marketing 101: respond to your customers about social issues too

Service Untitled

Does your organization have a Facebook page where a customer can either “Like” or become “Friends”? Nowadays businesses are either riding the social media train or stranded at the depot. Possibly Related Posts: How to effectively complain using social media It used to be the only way to make a.