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Qualities Of A Great Assistant

Office Dynamics

I recently came across this list from one of my classes and wanted to share it. Customer-service focused. Many times in my live workshops and seminars for executive and administrative assistants, I ask the participant to create a list of qualities, attributes, and attitudes of star-performing assistants. Ability to prioritize.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The customer service representative standing at the kiosk in the lobby of the bank had been speaking to a customer about a “Power of Attorney&# and its relevance to her aged parent.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. If you’re not near to the ideal sort of prime premises, with the higher footfall nearer to a train station, then you have got to work harder.

AT&T 257
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Service Untitled» Blog Archive » White Glove Service in 4 Steps

Service Untitled

Service Untitled The blog about customer service and the customer service experience. I also associate white glove service with class, grace, and politeness as well. To provide white glove service, you need to make sure that: Employees are well dressed. The environment is respectable.

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Service Untitled» Blog Archive » Airlines customer satisfaction.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Their overall score increased by 26 points.

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Service Untitled» Blog Archive » Use concierge mindset for.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The client’s 5th grade child called to tell her mother she had forgotten an important piece of her class project that was involved in the school fair and needed it immediately.

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

And we have internal up-training and there’s so much you know, things change here all the time so they’re constantly having to absorb information. They teach communication classes and finance classes and cultural related classes. And we have our pipeline team, which is like a corporate university kind of a program.